Shipping & Returns

Shipping Scope

Drift Pantry plans to ship within the United States during MVP.

Processing

Orders will be processed after payment is confirmed.

Exact processing and transit estimates should be added only after packaging, fulfillment workflow, and shipping methods are validated.

Packaging

Orders are packed to preserve product integrity and presentation during normal shipping conditions.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address at checkout.

If an address issue is identified before shipment, Drift Pantry may contact the customer for correction.

Damaged or Incorrect Orders

If an order arrives damaged, incomplete, or incorrect, the customer should contact hello@driftpantry.com promptly and include:

• order name
• order number if available
• photos of the package and affected items
• a short description of the issue

Returns

Because Drift Pantry sells food products, returns are limited.

Opened food items and products handled outside Drift Pantry's control after delivery are generally not eligible for return.

Refunds or Replacements

Refunds or replacements may be offered for:

• damaged orders
• incorrect items
• fulfillment mistakes

Final refund and replacement rules should be confirmed before launch.

Questions

For shipping or order issues, contact hello@driftpantry.com.